Surface Pro and the iPad

photo of a man holding a tablet in front of his face, one in his raised left hand, in front of a sky background. A laptop is in the right corner.
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Microsoft has lately stepped up it’s software game. Even when using MacOS, programs like OneNote are among my favorite. My favorite app for iOS is Seeing AI by Microsoft. So, I was excited to play around with a Microsoft Surface for the first time in a long time. Unfortunately, that’s when I realized why I am so invested into the Apple ecosystem and why I think Apple makes the best software.  Out of the box, the Surface Pro ran through a nice setup process and I was able to sign in with my school Microsoft account.  And then, problems galore. Typical for Windows, I had about 200 updates (yes, I am slightly exaggerating) waiting for me. After sitting around for a couple of hours waiting for updates to install it finally popped up with an error during the last update. It was a feature update and it threw up a typically meaningless error. After researching around on the internet and spending a couple of other frustrating hours trying all kinds of recommendations, I was ready to throw the Surface out a window. I realized that I couldn’t come up with anything else to try to get the annoying update to install so I stumbled upon How to Reset Your Windows 10 PC. So, I proceeded to reset the brand new Surface that after half a day of mucking around I still hadn’t used for anything rather than to run try to run Windows updates. Of course, resetting took another couple of hours after which I was yet again at ground 0: waiting for my 200 updates to install. This time, the feature update worked (why it didn’t the first time is still a mystery), and after a couple of days of really doing nothing productive with the Surface I was ready to use it.

I installed a few apps and used the stylus.  I liked the handwriting recognition training even though I had to write 50 sentences, which again seemed like it took forever, but which improved my handwriting recognition significantly. The Surface itself was fine. It flaked out a few times deciding between tablet mode and computer mode, I couldn’t figure out how to access the desktop in tablet mode, but overall it was an ok experience. The handwriting recognition in OneNote was my favorite aspect.

The jarring realization came when I went back to use my iPad. The experience is so much more polished, the device so much more intuitive and responsive that I’m not sure I can find a reason to use a Surface over the iPad.

What has been your experience? If you’re a Surface person, what do you like about it? Have you tried an iPad? What don’t you like about the iPad?

Online Teaching and Learning

man with hand on temple looking at laptop
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I teach a couple of assistive technology classes, and lately, I’ve been contemplating the idea of transferring them to online. However, I’ve never been a big fan of asynchronous online classes.  I understand the benefits and the allure: distance education, access at a time that is convenient for the student, no commuting and fighting for parking, possibly lower cost, access to a variety of courses.  However, the need for self-discipline is a huge drawback for a lot of students. I, like many others, have signed up for numerous MOOCs when feeling ambitious only to leave them incomplete in the face of multiple demands on my time. Because we don’t have to go to class and face a professor and classmates, it’s a lot easier to put an online class out of mind. Now that’s not to say that everyone lacks the self-discipline to take an online class. It also doesn’t mean that there aren’t other factors that have to be considered when judging the success of an online class.  How engaging is the class? How present is the professor? How is the relationship with the other students in the class established and nurtured?

Quite a while ago, I signed up for an online class that sounded interesting on paper. However, upon logging on, I realized that this is a class that I would never be able to finish successfully.  The way this professor envisioned the class would never work for me because of my lack of self-discipline. He expected that we read the book and answer the questions at the end of the chapter. If we didn’t hear back from him, it meant that everything was great and we could move on. Mind you; I doubt that anyone ever heard from this professor. To me, this is not an online class.

So, while I knew what I didn’t want in an online class, I wasn’t quite sure what an online class should look like, so I started doing some research into best practices.  It turns out that there are quite a lot of recommendations out there that would make the online class much more engaging and accessible than what my old professor was suggesting.  It also turns out that if you want to create and run a successful online class, you probably have to put in more work than when running the class on the ground.

You shouldn’t just take the on the ground class and try to transfer it online. While on the ground lectures may take up an hour or more, in online, best practices advise to keep lectures in 15-20 minute chunks.  You have to make sure you’re available and present in the classroom. If a student has a question make sure you establish a reasonable amount of time that you’ll get back to them, best within 24 hours. If you have online discussions, make sure you let your students know that you are present. Encourage them and ask probing questions but do not take over the lecture.  Encourage group work whether it’s an assignment or discussion groups. Make sure that you detail your guidelines and your expectations. Hold virtual office hours. Consider whether you want to incorporate synchronous activities. Make sure your class is accessible to all learners, including those with disabilities.

Preparing and teaching an online class is a huge responsibility. It’s not a way of reducing your workload.  It does offer the same flexibility to professors as it does to students: the ability to work from where you want and when you want, as long as you are engaged and present.